Terms of Use

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1. Agreement to Terms

Welcome to Vormyrexzel. These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vormyrexzel ("Company," "we," "us," or "our") governing your access to and use of our website, products, and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, you must immediately discontinue use of our website and services. We reserve the right to modify these Terms at any time, and your continued use of the website following any changes constitutes acceptance of those modifications. It is your responsibility to review these Terms periodically for updates.

2. Intellectual Property Rights

All content, materials, and intellectual property on this website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof (collectively, the "Content"), are the exclusive property of Vormyrexzel or our licensors and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The trademarks, service marks, and logos ("Marks") displayed on this website are registered and unregistered marks of Vormyrexzel and others. Nothing contained on this website should be construed as granting any license or right to use any Mark without our prior written permission or that of the third-party owner. Unauthorized use of any Content or Marks may violate copyright laws, trademark laws, privacy and publicity laws, and other regulations and statutes.

3. User License and Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include any right to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content obtained from the website
  • Use any automated system, including robots, spiders, scrapers, or offline readers, to access the website or extract data
  • Attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website
  • Interfere with or disrupt the website, servers, or networks, or disobey any requirements, procedures, policies, or regulations
  • Use the website for any illegal, harmful, fraudulent, or malicious purpose
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
  • Collect or store personal data about other users without their express consent
  • Upload or transmit viruses, malware, or any other malicious code that could affect the functionality of the website

4. Products and Services

Vormyrexzel specializes in the design, manufacture, and installation of custom blinds and curtains. All product descriptions, specifications, dimensions, colors, and prices displayed on our website are subject to change without notice and are provided for informational purposes only. We make every effort to ensure accuracy, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent or unauthorized transactions. Custom-made products are manufactured specifically to your specifications and measurements, and as such, may not be eligible for return or refund except as required by law or in cases of manufacturing defects.

5. Pricing and Payment

All prices displayed on our website are in British Pounds (GBP) and are exclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed, subject to our acceptance of the order.

Payment must be made in full before commencement of manufacturing for custom orders, or as otherwise agreed in writing. We accept various payment methods as indicated during the checkout process. You represent and warrant that you have the legal right to use any payment method provided and that the information you supply is true, correct, and complete. We may use third-party payment processors, and your payment information will be subject to their privacy policies and terms of service.

6. Quotations and Consultations

Quotations provided by Vormyrexzel are valid for 30 days from the date of issue unless otherwise specified. Quotations are based on the information provided by you and are subject to site verification and accurate measurements. We reserve the right to adjust quotations if site conditions differ from those initially described or if additional work is required.

Consultation services, including site visits and measurements, may be provided free of charge or for a fee depending on your location and the scope of the project. Any fees will be communicated to you in advance. Measurements taken during consultations are used to manufacture your custom products, and it is your responsibility to verify that all specifications are correct before approving the order.

7. Manufacturing and Lead Times

Custom blinds and curtains are manufactured to order based on your specific requirements. Manufacturing lead times vary depending on product type, complexity, fabric availability, and current order volume. Estimated lead times will be provided at the time of order confirmation but are approximate and not guaranteed.

We will make reasonable efforts to meet estimated delivery dates, but we shall not be liable for any delays caused by circumstances beyond our control, including but not limited to supplier delays, material shortages, labor disputes, transportation issues, or force majeure events. You will be notified of any significant delays as soon as reasonably practicable.

8. Installation Services

Where installation services are included in your order, we will arrange for qualified installers to fit your blinds or curtains at the agreed location. You are responsible for ensuring that the installation site is accessible, safe, and ready for installation on the scheduled date. This includes removing any obstacles, ensuring adequate lighting, and providing access to power outlets if required.

Installation appointments are scheduled in advance, and we will provide you with a time window for the installer's arrival. If you need to reschedule, please provide at least 48 hours' notice to avoid potential rescheduling fees. We are not responsible for any damage to walls, ceilings, or other structures that may occur during installation if such damage results from pre-existing conditions, hidden defects, or unsuitable mounting surfaces.

9. Warranties and Guarantees

We stand behind the quality of our products and workmanship. All blinds and curtains manufactured by Vormyrexzel come with a warranty against manufacturing defects for a period specified at the time of purchase, typically ranging from 1 to 5 years depending on the product type. This warranty covers defects in materials and workmanship under normal use but does not cover:

  • Damage caused by improper use, negligence, accidents, or unauthorized modifications
  • Normal wear and tear, fading, or discoloration due to sunlight exposure
  • Damage caused by improper cleaning or maintenance
  • Products that have been altered or repaired by unauthorized persons
  • Damage resulting from installation not performed by our authorized installers
  • Fabric shrinkage or stretching due to environmental conditions

To make a warranty claim, you must provide proof of purchase and notify us within a reasonable time of discovering the defect. We will, at our discretion, repair or replace defective products or components. This warranty is in addition to your statutory rights as a consumer and does not affect those rights.

10. Returns and Cancellations

Due to the custom nature of our products, which are manufactured specifically to your measurements and specifications, we generally cannot accept returns or cancellations once manufacturing has commenced. However, we understand that circumstances may change, and we will consider cancellation requests on a case-by-case basis.

If you wish to cancel an order, you must notify us in writing as soon as possible. Cancellations made before manufacturing begins may be eligible for a full or partial refund, minus any non-refundable consultation or measurement fees. Cancellations made after manufacturing has started may result in charges for work completed and materials used.

If you receive a product that is defective, damaged during shipping, or does not match your approved specifications, please contact us within 7 days of delivery. We will arrange for inspection and, if the claim is valid, will repair, replace, or refund the product at no additional cost to you. You must not attempt to install defective or incorrect products, as this may void your right to a remedy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Vormyrexzel, its directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the website or services
  • Any conduct or content of any third party on the website
  • Any content obtained from the website
  • Unauthorized access, use, or alteration of your transmissions or content
  • Errors, mistakes, or inaccuracies in content or materials
  • Personal injury or property damage resulting from your use of our products or services
  • Any interruption or cessation of transmission to or from the website

Our total liability to you for all claims arising from or related to the website or services shall not exceed the amount you paid to us in the twelve months preceding the claim, or one hundred pounds (£100), whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Vormyrexzel and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms or any applicable law or regulation
  • Your violation of any rights of a third party
  • Your use or misuse of the website or services
  • Your breach of any representations or warranties made herein
  • Any content or information you submit, post, or transmit through the website

13. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating any formal legal proceedings, you agree to first contact us to attempt to resolve the dispute informally. We are committed to working with you in good faith to reach a mutually satisfactory resolution. If we are unable to resolve the dispute within 30 days, either party may pursue formal legal remedies.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the website, constitute the entire agreement between you and Vormyrexzel regarding your use of the website and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

16. Waiver

No waiver by Vormyrexzel of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

18. Force Majeure

Vormyrexzel shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

19. Contact Information

If you have any questions, concerns, or comments about these Terms of Use, please contact us:

Vormyrexzel
1 Waterhouse Square, 138–142 Holborn
London EC1N 2SW, United Kingdom
Phone: +44 20 7831 3113
Email: team@vormyrexzel.world

We appreciate your business and are committed to providing you with exceptional products and services. Thank you for choosing Vormyrexzel.